ORDERS, INVOICING AND DELIVERY POLICY
- A minimum Deposit of 50% is paid at the time an order is placed.
- Subiaco Restoration will only Store products up to 14 days. (Account customers will be invoiced out after this period) Delivery will be arranged at customer’s expense once the time lapsed.
- Goods not paid in full will remain the property of Subiaco Restoration. Full payment is required prior to delivery.
- Claims will not be accepted unless reported within 7 days of receipt for damaged or missing goods.
- Subiaco Restoration will not accept any liability for any damaged products once they are installed.
- A minimum restocking fee of 10% will apply to all returned stocked items. (Excluding standard flue).
- Goods will not be accepted for return or exchange unless in original packaging and condition and we reserve the right not to refund because you simply change your mind or make a wrong decision.
- Goods must be returned within 2 weeks of invoice date.
- Special order items and custom-made products are Non-refundable.
- Fireplace fascia and trims are special order items and are therefore Non-refundable.
- If an arranged delivery does not occur due to customer circumstances, Subiaco Restoration reserves the right to charge for re-delivery.
PRIVACY POLICY
Thank you for visiting subirest.com.au, the website of Subiaco Restoration, located in Perth, WA. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.
Personal Information
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information. You may opt out of further contact from us at any time.
Website Analytics
To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Contact Us
Contact us about your privacy concerns.